Frequently Asked Questions

You can book online anytime through my Calendly page. Just choose your treatment, pick a time that works, and you're all set. If you'd prefer to get in touch first, you can email me at omashuwellness@gmail.com.

I'd recommend booking at least a few days ahead, especially for evening and weekend slots. That said, it's always worth checking — sometimes same-day availability opens up.

Sometimes, yes. Check the booking page for the latest availability, or drop me an email and I'll do my best to fit you in.

I ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations and no-shows are charged in full. You can cancel or reschedule via Calendly or by emailing me.

Please arrive 5 minutes before your appointment. This gives you time to settle in without eating into your treatment time. If it's your first visit, arriving a few minutes earlier is helpful so we can have a quick chat about what you need.

Omashu Wellness is based at ekah yoga studio, Kendal House, Donkey Mews, Hove, BN3 1AW. It's a quiet mews just off the main road — look for the ekah yoga sign.

Wear whatever is comfortable getting to and from the studio. During the session, you'll be covered with towels throughout, and I'll only uncover the area I'm working on. Most clients undress to their level of comfort — there's no pressure either way.

Absolutely. I'll check in with you during the session, but please speak up at any time if you'd like more or less pressure. There's no such thing as 'too fussy' — it's your session.

Entirely up to you. Some clients like to chat, others prefer silence. I'll follow your lead. There's no right or wrong — whatever helps you relax.

Of course — it happens often and it's a sign your body is truly relaxing. I'll gently wake you when the session is over.

Yes, if you'd like it. Scalp and face work can be wonderfully relaxing, especially as part of a full body massage. Just let me know your preference.

I blend techniques from deep tissue, sports massage, Swedish relaxation, trigger point release, and Chinese and Thai-inspired bodywork. Rather than following one rigid style, I adapt to what your body needs in each session.

Most people feel deeply relaxed, lighter, and more mobile. Some feel a bit sleepy or emotional — that's completely normal. Give yourself time to ease back into your day.

Mild tenderness is normal after deeper work, similar to the feeling after a good workout. It usually passes within a day or two. Drinking water and gentle movement can help.

There's no magic number, but staying well hydrated after a massage helps your body process the work. Aim to drink a bit more than usual for the rest of the day.

I'd suggest taking it easy for the rest of the day if possible. Avoid intense exercise for at least a few hours — your muscles need time to settle after being worked on.

Light yoga or stretching is usually fine later the same day. For more intense exercise, sports, or heavy training, I'd recommend waiting until the following day.

It depends on your goals. For general maintenance, once a month works well. If you're dealing with chronic tension, recovering from injury, or training hard, fortnightly or even weekly sessions can make a real difference.

Payment is taken at the time of booking through the online system, or in person by card or bank transfer. Cash is also accepted.

Yes — I offer a 3-session bundle that lets you save while committing to regular massage. Sessions can be used for any treatment type. Email me at omashuwellness@gmail.com to enquire.

Gift cards are available for any treatment and can be sent by email or post. They make a thoughtful gift for birthdays, holidays, or any occasion. Get in touch via email to purchase one.

Please see my full Refund & Cancellation Policy for details. In summary: 24 hours' notice to cancel, bundles and gift cards are non-refundable but sessions can be rescheduled.

Unfortunately, ekah yoga studio is accessed via stairs and there is currently no step-free access. I'm sorry for the limitation — if you'd like to discuss your options, please get in touch.

The massage table has a working weight limit of 190 kg.

Absolutely. Omashu Wellness welcomes clients of all genders, body types, sizes, abilities, and backgrounds. You will always be treated with respect and care.

Yes, ekah yoga studio is on the first floor and is accessed via a staircase. There is no lift or step-free access at this time.

Yes, please. Before your first session, I'll ask about your health history. It's important to let me know about any medical conditions, injuries, medications, or allergies so I can adapt the treatment safely. Everything is confidential.

Massage can be wonderful during pregnancy and postpartum, but please let me know so I can adapt the session appropriately. I'll discuss any considerations with you beforehand.

Omashu Wellness is an independent massage therapy practice based within ekah yoga studio. We share the space and values, but operate as separate businesses. Bookings, payments, and policies are managed independently by Omashu Wellness.